At FLYP, every item is made just for you. Therefore, we currently only accept returns in the case of a defective product. In the rare event that you receive a defective product, we are more than happy to make it right. If you believe you've received a defective product, please reach out to us at Our customer support team would be delighted to quickly resolve the issue and send you a replacement. Your satisfaction is our top priority, and we're here to ensure that you have an awesome experience with FLYP.